Return & Refund Policy
We want you to be satisfied with your purchase. Return eligibility can vary by product, so please check the product listing and the return information shown with your order.
Return window and eligibility
Eligible products may be returned within 7 days of delivery. Some products may have different conditions or may not be returnable; the product listing and order details show the applicable terms.
To help us review a request, keep the product, original packaging, accessories, and any included documents in their original condition. Products showing damage caused after delivery, missing parts, or signs of misuse may not qualify.
How to request a return
Contact our support team through the Contact Us page as soon as possible and include your order number, the item, and the reason for the request. For a damaged, defective, or incorrect item, include clear photos where possible.
Our team will review the request and explain the next steps. Please wait for return instructions before sending an item back.
Refunds and replacements
If a return is approved, the available resolution may be a refund or replacement, depending on the product and circumstances. Approved refunds are issued to the original payment method where possible; processing time depends on the payment provider or bank.
Shipping charges, where applicable, are handled according to the product listing and applicable law. This policy does not limit any rights you have under applicable consumer protection laws.
Still need help? Contact our support team.